Wednesday, September 25, 2019
Starbucks as an Ideal Employer Essay Example | Topics and Well Written Essays - 2250 words
Starbucks as an Ideal Employer - Essay Example The company makes all possible effort to satisfy its employees, irrespective of the fact that either they are part-time employees or are full-time employees. Even at the growth rate of 20 percent per year, the company managed to retain a ââ¬Å"small company atmosphereâ⬠, where the top managers used to talk with the store managers on the regular basis so that a feeling of togetherness exists in the organizational culture. Starbucks always maintained high pay scale as compared to the industry standers; also other facilities like health care benefits, not just for the full time employees, but also for the part-time workers; ââ¬Å"work-life balance programsâ⬠to provide flexibility in the working hours to suit different requirements of different people; also provided ââ¬Å"working solutionâ⬠facility for the employees so that they can easily search for childcare or eldercare services.à The main motto of these facilities was to provide assistance to the employees so th at they can work without any hindrance or disturbance. The company pays great emphasis on recruiting their employees and training them because they believe that ââ¬Å"right people should select right peopleâ⬠. Starbucks makes the huge investment for training their employees. They provide special 24-hour conduction training to all employee, during which the employees come to know about companyââ¬â¢s mission and goal, they gather knowledge regarding coffee roasting and coffee making, and the most important thing that ââ¬Å"how to satisfy the need of customersâ⬠. As a result of this, turn over rate is just 60 percent per year in Starbucks which is one-third of the retail industrial market (200 percent per year).à So it can be concluded that Starbucks pays a lot of attention in selecting and retaining right employees, they assist their employees in the best possible manner so that employees can provide their best services to the company. The main aim of the company is to maintain a small company culture where both the employer and employees feel like a family.
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